The pandemic continues to pose serious challenges to business continuity and enterprises must make fundamental changes to the way they operate to be resilient. Fortunately, new and emerging technologies can not only help make businesses resilient but also provide new growth opportunities. A clutch of them -Artificial Intelligence (AI), 5G, Data Analytics, Edge and Quantum Computing, Internet of Things (IoT), Blockchain, Cloud Computing, and Augmented Reality and Virtual Reality (AR/VR) among others -are increasingly coming into play every passing day.
In fact, it is impossible, to find any business that cannot benefit, from these technologies to improve, innovate, deliver better products, services, and enrich customer experience.